1. Provider and contact

Verinido is the trading service of Pablo Adrian Fernandez Terra, a Swedish sole trader, Södra Ligården 12, 425 30 Hisings Kärra, Sweden. Contact: support@verinido.com. Business and tax registration details are provided on verinido.com/operator. This document describes the proposed service terms; it is a review draft and does not replace an agreement already accepted.

2. Who contracts with whom

Verinido provides booking, verification, payment-status and administration tools after a host and guest find each other. The host supplies the accommodation and contracts directly with the guest; Verinido is not the landlord. The host must disclose whether they act as a trader or a private individual. The platform service is separate from the accommodation contract. The accepted booking records the property, parties, dates, total price, house rules and cancellation terms. Mandatory rights take precedence over inconsistent provisions.

3. Host responsibilities and calendar

The host must have authority to let the property, maintain required registrations and permits, provide accurate descriptions and safe, lawful accommodation, honour confirmed bookings and keep availability current. Verinido does not support automatic synchronisation with other booking calendars. We strongly recommend using Verinido as the sole calendar for private rentals; its booking link can be shared or placed on the host's website. If other channels are used, the host must block unavailable dates before accepting bookings and bears responsibility for double bookings.

4. Guest responsibilities

The person booking must be at least 18, authorised to book for the group and provide accurate contact and traveller information. Guests must meet lawful identification requirements, pay the disclosed total, respect the agreed occupancy and house rules and report material problems promptly. An adult provides required information for children where appropriate. No term makes a guest automatically liable for unproven damage or prevents them from exercising statutory rights. Keep account access secure and notify support of suspected misuse.

5. Prices and payment

The host sets the accommodation and cleaning prices. The intended standard guest service fee is €30 plus 10% of accommodation and cleaning; the exact total, taxes and fee must be displayed before payment. The host pays €0 in Verinido booking commission and receives the accommodation and cleaning amounts, subject to valid refunds, reversals and separately disclosed charges. Payment is collected through Stripe at booking. Host release is scheduled no earlier than three days after check-in; bank processing, compliance checks or disputes may delay receipt. This is not a guarantee of arrival on that day or an escrow service.

6. Cancellation and refunds

The cancellation policy presented and saved at booking governs the contractual refund calculation. Read it before confirming; it is available at verinido.com/cancellation. A host cancellation can incur the disclosed host cancellation charge, including where a double booking caused it. No unspecified penalty is authorised by this document. A guest's mandatory remedies when accommodation is not supplied are not conditional on the host first paying a fee. Specific-date accommodation generally has no statutory 14-day withdrawal period under EU distance-contract rules; this does not automatically determine withdrawal rights for a separate platform service. Any applicable right and lawful early-performance request must be explained before purchase.

7. Verification, reviews and communications

Identity, property checks and system payment status provide evidence for informed booking decisions within the scope shown. Verified completed stays, ratings and reviews build a history for that host at that property; a new host starts a separate history. A check is not a guarantee of future conduct, uninterrupted availability or the resolution of every dispute. Reviews must reflect a genuine stay and must not contain unlawful content, threats or private identifiers. Users retain their content rights and grant only the permission needed to display and operate the service. Report unlawful content or errors to support; moderation decisions should include reasons and a route to challenge them.

8. Problems, suspension and liability

Contact support promptly with the booking reference and relevant evidence; immediate danger should be reported to emergency services. Verinido may proportionately restrict access for fraud, unlawful activity, security risks, non-payment or material breach, explaining the reason and allowing review where lawful. Closure does not erase existing payment or refund obligations. Each party remains responsible for its own obligations and proven breach. Verinido does not assume the host's accommodation obligations merely by providing tools, but remains responsible for its own service under applicable law. Nothing excludes liability that cannot lawfully be excluded, including mandatory consumer remedies. No blanket waiver of claims or unlimited user indemnity applies.

9. Version, language and disputes

The English text is the drafting master; equivalent translations share this version and clause identifiers. Language precedence cannot remove mandatory rights or protection against unclear terms. Material future changes must be notified and, where required, accepted before applying; existing bookings retain their accepted terms unless a lawful, expressly agreed change applies. Swedish law is proposed for the platform contract, without depriving consumers of mandatory protection in their country of habitual residence or lawful access to their courts. Complaints may be directed to support and, where competent, Sweden's ARN or another applicable consumer dispute body. The accommodation contract may be governed by different mandatory rules.